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Careers
MASSAGE THERAPIST – HOUSING AVAILABLE!
THE SPA, REIMAGINED:
We are a world-famous, trusted 25-year spa brand dedicated to holistic healing. Built on the pillars of compassion, herbalism, and education, Naturopathica is the next step in your development as a healer. We have completely renovated our heritage spa in East Hampton and are looking to hire and develop a motivated team to bring our brand to life!
THE JOB:
Take your career to the next level. Learn new protocols and build relationships with our A-list clientele, all while leveraging and incorporating your own experience and skill set. We have a beautiful team housing option for full-time applicants wishing to temporarily move out to the Hamptons.
We have a variety of shifts available including day, evening, weekend, and holidays. Email a resume and cover letter to spas@naturopathica.com to apply. Join us!
REQUIREMENTS:
- 3+ years of experience as a Licensed Massage Therapist in a luxury spa, specialized certifications a plus
- State of New York Massage Therapy License with current liability insurance
- Highly motivated and results-driven
- Understanding of the spa industry and its’ competitive environment
- Knowledge and understanding of product and services, and general industry terms
- Must have a positive attitude and be a team player
- Must be a self-starter
- Adapts to changes in the work environment and manages competing demands
- Strong professional communication and presentation skills
- Basic computer skills
- Ability to collaborate / develop / maintain strong relationships and cross-functional efforts across all levels of the organization
- Attend trainings, conferences and events, as required
- Ability to work a flexible schedule, including, evenings, weekends and holidays
- Ability to work effectively both independently and collaboratively
- Exudes and fosters passion for holistic health and wellness
KEY RESPONSIBILITIES
- Consistently provides best-in-class client service
- Performs treatments and services per Naturopathica’s protocols, product usage recommendations and time allotment
- Evaluates client to determine painful or stressed areas of the body
- Advises client on stretching, strengthening or relaxation methods
- Meticulous to detail to ensure thorough documentation of client records
- Consistently reviews product knowledge and treatments protocols
- Strong ability to sell, upsell and cross-sell spa products and services and build a client book
- Provides information and feedback to management with the goal of fostering quality and efficiency in providing client services
- Conducts outreach and referral development to meet sales goals and client scheduling expectations
- Collaborates, develops and maintain strong relationships and cross-functional efforts across all levels of the organization
- Ability to work a flexible schedule, including, evenings, weekends and holidays
- Assist in all areas of spa operation as requested by management
- Properly care for equipment
- Follows policies and procedures, and upholds the standards of sanitation and sterilization, reporting to management needed changes or concerns
- Remain knowledgeable of market and industry trends, competitors, and all aspects of Naturopathica’s marketplace
KEY COMPETENCIES
Client Focus:
- Is dedicated to meeting the expectations and requirements of internal and external clients
- Get first-hand client information and uses it for improvements in products and services
- Acts with clients in mind
- Establishes and maintains effective relationships with clients and gains their trust and respect
Compassion:
- Genuinely cares about people
- Is available and ready to help
- Is sympathetic to the plight of others not as fortunate
- Demonstrates real empathy with the joys and pains of others
Approachability:
- Is easy to approach and talk to
- Spends the extra effort to put others at ease
- Can be warm, pleasant, and gracious
- Is sensitive to and patient with the interpersonal anxieties of others
- Builds rapport well
- Is a good listener
- Is an early knower, getting informal and incomplete information in time to do something about it
Functional / Technical Skills
- Has the functional and technical knowledge and skills to do the job at a high level of accomplishment
Drive for Results:
- Can be counted on to exceed goals successfully
- Is constantly and consistently one of the top performers
- Very bottom-line oriented
- Steadfastly pushes self and others for results